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Privacy care: a tangible interaction framework for privacy management

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dc.contributor.author Mehta, Vikram
dc.contributor.author Gooch, Daniel
dc.contributor.author Bandara, Arosha K.
dc.contributor.author Price, Blaine A.
dc.contributor.author Nuseibeh, Bashar
dc.date.accessioned 2021-04-13T14:37:48Z
dc.date.available 2021-04-13T14:37:48Z
dc.date.issued 2021
dc.identifier.uri http://hdl.handle.net/10344/9996
dc.description peer-reviewed en_US
dc.description.abstract The emergence of ubiquitous computing (UbiComp) environments has increased the risk of undesired access to individuals’ physical space or their information, anytime and anywhere, raising potentially serious privacy concerns. Individuals lack awareness and control of the vulnerabilitiesin everyday contexts, and need support and care in regulating disclosures to their physical and digital selves. Existing GUI-based solutions, however, often feel physically interruptive, socially disruptive, time consuming and cumbersome. To address such challenges, we investigate the user interaction experience and discuss the need for more tangible and embodied interactions for effective and seamless natural privacy management in everyday UbiComp settings. We propose the Privacy Care interaction framework that is rooted in the literature of privacy management and tangible computing. Keeping users at the centre, Awareness and Control are established as the core parts of our framework. This is supported with three interrelated interaction tenets: Direct, Ready-to-Hand and Contextual. Direct refers to intuitiveness through metaphor usage. Ready-to-Hand supports granularity, non intrusiveness and ad-hoc management, through periphery-to-centre style attention transitions. Contextual supports customisation through modularity and configurability. Together, they aim to provide experience of an embodied privacy care with varied interactions that are calming and yet actively empowering. The framework provides designers of such care with a basis to refer to, to generate effective tangible tools for privacy management in everyday settings. Through five semi-structured focus groups, we explore the privacy challenges faced by a sample set of 15 older adults (aged 60+) across their cyber-physical-social spaces. The results show conformity to our framework, demonstrating the relevance of the facets of the framework to the design of privacy management tools in everyday UbiComp contexts. en_US
dc.language.iso eng en_US
dc.publisher Association for Computing Machinery en_US
dc.relation.ispartofseries ACM Transactions on Internet Technology;article no 25
dc.relation.uri https://doi.org/10.1145/3430506
dc.rights "© ACM, 2021. This is the author's version of the work, Privacy care: a tangible interaction framework for privacy management It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published inACM Transactions on Internet Technology article 25, https://doi.org/10.1145/3430506 en_US
dc.subject ubiquitous computing en_US
dc.subject software en_US
dc.subject privacy management
dc.subject privacy care framework
dc.subject tangibility for privacy
dc.title Privacy care: a tangible interaction framework for privacy management en_US
dc.type info:eu-repo/semantics/conferenceObject en_US
dc.type.supercollection all_ul_research en_US
dc.type.supercollection ul_published_reviewed en_US
dc.identifier.doi 10.1145/3430506
dc.contributor.sponsor EPSRC en_US
dc.contributor.sponsor SFI en_US
dc.contributor.sponsor SFI en_US
dc.relation.projectid EP/P01013X/1 en_US
dc.relation.projectid EP/R013144/1 en_US
dc.relation.projectid 13/RC/2094 en_US
dc.relation.projectid 16/SP/3804 en_US
dc.rights.accessrights info:eu-repo/semantics/openAccess en_US


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