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Enhancing home health mobile phone app usability through general smartphone training: usability and learnability case study.

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dc.contributor.author Harte, Richard P.
dc.contributor.author Hall, Tony
dc.contributor.author Glynn, Liam G.
dc.contributor.author Rodríguez-Molinero, Alejandro
dc.contributor.author Scharf, Thomas
dc.contributor.author Quinlan, Leo R.
dc.contributor.author ÓLaighin, Gearóid
dc.date.accessioned 2020-08-28T08:54:38Z
dc.date.available 2020-08-28T08:54:38Z
dc.date.issued 2018
dc.identifier.issn 2292-9495
dc.identifier.uri http://hdl.handle.net/10344/9144
dc.description peer-reviewed en_US
dc.description.abstract Each year, millions of older adults fall, with more than 1 out of 4 older people experiencing a fall annually, thereby causing a major social and economic impact. Falling once doubles oneâ s chances of falling again, making fall prediction an important aspect of preventative strategies. In this study, 22 older adults aged between 65 and 85 years were trained in the use of a smartphone-based fall prediction system. The system is designed to continuously assess fall risk by measuring various gait and balance parameters using a smart insole and smartphone, and is also designed to detect falls. The use case of the fall prediction system in question required the users to interact with the smartphone via an app for device syncing, data uploads, and checking system status. The objective of this study was to observe the effect that basic smartphone training could have on the user experience of a group that is not technically proficient with smartphones when using a new connected health system. It was expected that even short rudimentary training could have a large effect on user experience and therefore increase the chances of the group accepting the new technology. All participants received training on how to use the system smartphone app; half of the participants (training group) also received extra training on how to use basic functions of the smartphone, such as making calls and sending text messages, whereas the other half did not receive this extra training (no extra training group). Comparison of training group and no extra training group was carried out using metrics such as satisfaction rating, time taken to complete tasks, cues required to complete tasks, and errors made during tasks. The training group fared better in the first 3 days of using the system. There were significant recorded differences in number of cues required and errors committed between the two groups. By the fourth and fifth day of use, both groups were performing at the same level when using the system. Supplementary basic smartphone training may be critical in trials where a smartphone appâ based system for health intervention purposes is being introduced to a population that is not proficient with technology. This training could prevent early technology rejection and increase the engagement of older participants and their overall user experience with the system. en_US
dc.language.iso eng en_US
dc.publisher JMIR Publications en_US
dc.relation info:eu-repo/grantAgreement/EC/FP7/288878 en_US
dc.relation.ispartofseries JMIR Human Factors;5 (2)
dc.subject smartphone en_US
dc.subject aged en_US
dc.subject elderly en_US
dc.subject wearable electronic devices en_US
dc.subject telemedicine en_US
dc.title Enhancing home health mobile phone app usability through general smartphone training: usability and learnability case study. en_US
dc.type info:eu-repo/semantics/article en_US
dc.type.supercollection all_ul_research en_US
dc.type.supercollection ul_published_reviewed en_US
dc.date.updated 2020-08-28T08:46:38Z
dc.description.version PUBLISHED
dc.identifier.doi 10.2196/humanfactors.7718
dc.contributor.sponsor ERC en_US
dc.relation.projectid 288878 en_US
dc.rights.accessrights info:eu-repo/semantics/openAccess en_US
dc.internal.rssid 2859141
dc.internal.copyrightchecked Yes
dc.identifier.journaltitle Jmir Human Factors
dc.description.status peer-reviewed


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