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Making consultation meaningful: insights from a case study of the South African mental policy consultation process

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dc.contributor.author Leigh Marais, Debra
dc.contributor.author Quayle, Michael
dc.contributor.author Petersen, Inge
dc.date.accessioned 2020-02-21T12:55:48Z
dc.date.available 2020-02-21T12:55:48Z
dc.date.issued 2020
dc.identifier.uri http://hdl.handle.net/10344/8549
dc.description peer-reviewed en_US
dc.description.abstract Background:It is widely recognised that mental health policies should be developed in consultation with those tasked with their implementation and the users affected by them. In the South African legislative context public participation in policymaking is assumed, with little guidance on how to conduct consultation processes, nor how to use consultation inputs in policy decisions. Methods:The South African Mental Health Policy Framework and Strategic Plan was adopted in 2013 after an extensive consultation process. Focussing on the 2012 provincial and national consultation summit, this case-study conducted key informant interviews and undertook documentary analysis to explore the process through which consultation inputs were–or were not–transferred to inform this policy. Between 2013 and 2016 seven interviews were conducted, and 11 documents (policy drafts and summit outputs) and transcripts of 23 audio recorded sessions from the national summit were analysed. Results: Findings revealed that no substantive changes were made to the mental health policy following the consultation summits. There do not seem to have been systematic processes for facilitating and capturing knowledge inputs, or for transferring these inputs between provincial and national levels. There was also no further consultation regarding priorities identified for implementation prior to finalisation of the policy, with participants highlighting concerns about policy implementation at local levels as a result. This represents a lost opportunity for greater involvement of service users in policy development. en_US
dc.language.iso eng en_US
dc.publisher Public Library of Science en_US
dc.relation.ispartofseries PLoS ONE;
dc.subject mental health policies en_US
dc.subject audiorecorded sessions en_US
dc.subject South African en_US
dc.title Making consultation meaningful: insights from a case study of the South African mental policy consultation process en_US
dc.type info:eu-repo/semantics/article en_US
dc.type.supercollection all_ul_research en_US
dc.type.supercollection ul_published_reviewed en_US
dc.identifier.doi 10.1371/journal.pone.0228281
dc.rights.accessrights info:eu-repo/semantics/openAccess en_US


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