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Browsing LERO - UL authors by Subject "reference guidelines"

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Browsing LERO - UL authors by Subject "reference guidelines"

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  • Toward a framework for customizing public services 
    Haque, Rafiqul; Richardson, Ita; Taher, Yehia; Van den Heuvel, Willem-Jan (2011)
    Processes are the main constituents of public services and as such demand correct and complete execution. Increasingly however, governments feel the pressuring need to deliver public services more quickly and personalized ...
  • Towards a framework for customizing the views of reusable public service processes 
    Haque, Rafiqul; Taher, Yehia; Richardson, Ita; Whelan, Eoin; Van den Heuvel, Willem-Jan; Tawbi, Samar (2011)
    Processes are the primary constituents of public services and as such demand the completeness to achieve the goal of services. Ensuring the completeness of processes is a challenging task because, in recent days, they ...

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