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Design for services: emerging practices in Ireland

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Show simple item record O'Rafferty, Simon (Design Factors, University of Limerick) 2017-08-16T11:28:41Z 2017-08-16T11:28:41Z 2016
dc.description peer-reviewed en_US
dc.description.abstract For many people, services are difficult to define. We use them everyday but never own them. Our experience of services is often defined by many tangible and intangible elements, interactions and touchpoints. Our experiences of a service can unfold over long periods of time or can be short lived. How and why services work usually only becomes apparent when something goes wrong. en_US
dc.language.iso eng en_US
dc.publisher ITERATIONS en_US
dc.relation.ispartofseries ITERATIONS;03, pp. 62-65
dc.subject design en_US
dc.subject services en_US
dc.title Design for services: emerging practices in Ireland en_US
dc.type info:eu-repo/semantics/article en_US
dc.type.supercollection all_ul_research en_US
dc.type.supercollection ul_published_reviewed en_US
dc.rights.accessrights info:eu-repo/semantics/openAccess en_US

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