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Walk before you run: using heuristic evaluation to assess a training tool prototype

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dc.contributor.author Monasor, Miguel J
dc.contributor.author Noll, John
dc.contributor.author Vizcaíno, Aurora
dc.contributor.author Piattini, Mario
dc.contributor.author Beecham, Sarah
dc.date.accessioned 2014-08-18T14:57:51Z
dc.date.available 2014-08-18T14:57:51Z
dc.date.issued 2014
dc.identifier.uri http://hdl.handle.net/10344/3979
dc.description peer-reviewed en_US
dc.description.abstract Context: One of the chief challenges of Global Software Development (GSD) is for globally, culturally and linguistically diverse team members to communicate effectively. Failing to meet this challenge can lead to misunderstandings that impede project success. To prepare practitioners for remote and diverse forms of communication we have developed VENTURE: a simulationbased training platform that aims to increase cultural awareness. Aim of study: Having developed a prototype training platform, we now assess whether VENTURE can deliver real learning and increase cultural awareness. Method: A survey was designed based on educational theory. Using a heuristic evaluation approach, a group of potential users trialed the system and completed a proof of learning survey before and after using the platform. Survey results, and VENTURE’s own automated assessment scores, were analysed and compared. Results: Results indicate that the platform has the potential to provide useful and meaningful training for cultural awareness in GSD. A secondary result is that the assessment scheme proved useful in providing both evidence of learning and highlighting areas where VENTURE could be improved. Conclusion: Researchers and practitioners can gain an understanding of how to evaluate, train and measure soft skills, such as communication, important to all forms of software development. The methodology applied served to adapt the environment to the needs of potential users and the actual problems of GSD. en_US
dc.language.iso eng en_US
dc.publisher Association for Computing Machinery en_US
dc.relation.ispartofseries EASE '14 Proceedings of the 18th International Conference on Evaluation and Assessment in Software Engineering;article 41
dc.relation.uri http://dx.doi.org/10.1145/2601248.2601271
dc.rights "© ACM, 2014. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in EASE '14 Proceedings of the 18th International Conference on Evaluation and Assessment in Software Engineering , article 41, http://dx.doi.org/10.1145/2601248.2601271 en_US
dc.subject measurement en_US
dc.subject experimentation en_US
dc.subject human factors en_US
dc.subject languages en_US
dc.title Walk before you run: using heuristic evaluation to assess a training tool prototype en_US
dc.type info:eu-repo/semantics/conferenceObject en_US
dc.type.supercollection all_ul_research en_US
dc.type.supercollection ul_published_reviewed en_US
dc.identifier.doi 10.1145/2601248.2601271
dc.contributor.sponsor SFI en_US
dc.contributor.sponsor Ministerio de Economía y Competitividad and Fondo Europeo de Desarrollo Regional FEDER en_US
dc.contributor.sponsor GLOBALIA en_US
dc.contributor.sponsor Consejería de Educación y Ciencia, Junta de Comunidades de Castilla-La Mancha en_US
dc.relation.projectid 10/CE/I1855 en_US
dc.relation.projectid TIN2012-37493-C03-01 en_US
dc.relation.projectid PEII11-0291-5274 en_US
dc.rights.accessrights info:eu-repo/semantics/openAccess en_US


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