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An empirical examination of the extent of software process improvement in software SMEs

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dc.contributor.author Clarke, Paul
dc.contributor.author O'Connor, Rory V.
dc.date.accessioned 2013-10-30T16:34:36Z
dc.date.available 2013-10-30T16:34:36Z
dc.date.issued 2013
dc.identifier.uri http://hdl.handle.net/10344/3425
dc.description peer-reviewed en_US
dc.description.abstract Although earlier studies revealed much about software process improvement (SPI) in Small- to Medium-sized Enterprises (software SMEs), no earlier research set out to determine the full extent of SPI being implemented in software SMEs. Therefore, this study was designed from the outset to elicit all instances of SPI, which we term SPI events – no matter how small or informal. We make the important new discovery that SMEs initiate a considerable amount of SPI, albeit in varying quantities in different organisations. No earlier study reported that the practice of SPI was so widespread in software SMEs, and this is perhaps related to the extensive scope of the enquiry adopted in this study. Our study also finds that the significant majority of SPI in software SMEs is minor or moderate in nature, sometimes leveraging the human capital via improvements in tacit knowledge. Software development is an intrinsically human intensive activity and it therefore follows that the maximisation of the human capital in an organisation is a source of competitive advantage. However, contemporary process maturity frameworks and quality management standards do not fully exploit the capacity of human capital and may therefore diminish rather than improve the competitive advantage of software SMEs. en_US
dc.language.iso eng en_US
dc.publisher Wiley_Blackwell en_US
dc.relation.ispartofseries Journal of Software: Evolution and Process;25(9), pp. 981-998
dc.relation.uri http://dx.doi.org/10.1002/smr.1580
dc.rights The definitive version is available at www.blackwell-synergy.com en_US
dc.subject software process en_US
dc.subject software process improvement en_US
dc.subject empirical study en_US
dc.subject software SMEs en_US
dc.title An empirical examination of the extent of software process improvement in software SMEs en_US
dc.type info:eu-repo/semantics/article en_US
dc.type.supercollection all_ul_research en_US
dc.type.supercollection ul_published_reviewed en_US
dc.contributor.sponsor SFI en_US
dc.relation.projectid 10/CE/I1855 en_US
dc.rights.accessrights info:eu-repo/semantics/openAccess en_US


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