University of Limerick Institutional Repository

Responses to language barriers in consultations with refugees and asylum seekers: a telephone survey of Irish general practitioners

DSpace Repository

Show simple item record

dc.contributor.author MacFarlane, Anne E.
dc.contributor.author Glynn, Liam G.
dc.contributor.author Mosinkie, Phillip I.
dc.contributor.author Murphy, Andrew W.
dc.date.accessioned 2013-04-12T17:16:29Z
dc.date.available 2013-04-12T17:16:29Z
dc.date.issued 2008
dc.identifier.uri http://hdl.handle.net/10344/3042
dc.description peer-reviewed en_US
dc.description.abstract Background: Refugees and asylum seekers experience language barriers in general practice. Qualitative studies have found that responses to language barriers in general practice are ad hoc with use of both professional interpreters and informal interpreters (patients' relatives or friends). However, the scale of the issues involved is unknown. This study quantifies the need for language assistance in general practice consultations and examines the experience of, and satisfaction with, methods of language assistance utilized. Methods: Data were collected by telephone survey with general practitioners in a regional health authority in Ireland between July-August 2004. Each respondent was asked a series of questions about consulting with refugees and asylum seekers, the need for language assistance and the kind of language assistance used. Results: There was a 70% (n = 56/80) response rate to the telephone survey. The majority of respondents (77%) said that they had experienced consultations with refugees and asylum seekers in which language assistance was required. Despite this, general practitioners in the majority of cases managed without an interpreter or used informal methods of interpretation. In fact, when given a choice general practitioners would more often choose informal over professional methods of interpretation despite the fact that confidentiality was a significant concern. Conclusion: The need for language assistance in consultations with refugees and asylum seekers in Irish general practice is high. General practitioners rely on informal responses. It is necessary to improve knowledge about the organisational contexts that shape general practitioners responses. We also recommend dialogue between general practitioners, patients and interpreters about the relative merits of informal and professional methods of interpretation so that general practitioners' choices are responsive to the needs of patients with limited English. en_US
dc.language.iso eng en_US
dc.publisher BioMed Central en_US
dc.relation.ispartofseries BMC Family Practice;9:68
dc.relation.uri http://dx.doi.org/10.1186/1471-2296-9-68
dc.subject cultural diversity en_US
dc.subject language barriers en_US
dc.subject Irish general practitioners en_US
dc.subject medicine en_US
dc.title Responses to language barriers in consultations with refugees and asylum seekers: a telephone survey of Irish general practitioners en_US
dc.type info:eu-repo/semantics/article en_US
dc.type.supercollection all_ul_research en_US
dc.type.supercollection ul_published_reviewed en_US
dc.contributor.sponsor HRB en_US
dc.rights.accessrights info:eu-repo/semantics/openAccess en_US


Files in this item

This item appears in the following Collection(s)

Show simple item record

Search ULIR


Browse

My Account

Statistics