University of Limerick Institutional Repository

Service science: exploring complex agile service networks through organisational network analysis

DSpace Repository

Show simple item record Carroll, Noel Richardson, Ita Whelan, Eoin 2012-10-05T13:50:40Z 2012-10-05T13:50:40Z 2012
dc.description peer-reviewed en_US
dc.description.abstract The discipline of service science encourages the need to develop alternative and more scientific approaches to conceptualise modern service network environments. This chapter identifies the opportunity to apply organisational network analysis (ONA) as a novel approach to model agile service interaction. ONA also supports the visualisation of a service infrastructure which sustains agile practice. The objective of this chapter is to demonstrate how the concept of agile service network (ASN) may be examined through an unconventional method to model service operations. ONA demonstrates the exchange of resources and competencies through an ASN infrastructure. Ultimately, this chapter provides a platform to develop an audit framework with associated metrics borrowed from ONA. ONA concepts offer a new analytical approach towards ASN (for example, structural, composition, behavioural, and functional). This has a significant theoretical contribution for software engineering performance. en_US
dc.language.iso eng en_US
dc.publisher IGI Global en_US
dc.relation info:eu-repo/grantAgreement/EC/FP7/215483 en_US
dc.relation.ispartofseries Agile and lean service-oriented development: foundations, theory, and practice;chapter 8
dc.rights Copyright © 2013, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited en_US
dc.subject service science en_US
dc.subject organisational network analysis en_US
dc.subject ONA en_US
dc.subject software engineering en_US
dc.title Service science: exploring complex agile service networks through organisational network analysis en_US
dc.type info:eu-repo/semantics/bookPart en_US
dc.type.supercollection all_ul_research en_US
dc.type.supercollection ul_published_reviewed en_US
dc.contributor.sponsor ERC en_US
dc.contributor.sponsor SFI en_US
dc.relation.projectid 215483 en_US
dc.relation.projectid 03/CE2/I303_1 en_US
dc.rights.accessrights info:eu-repo/semantics/openAccess en_US

Files in this item

This item appears in the following Collection(s)

Show simple item record

Search ULIR


My Account