University of Limerick Institutional Repository

Browsing E-theses by Author "Beecham, Sarah"

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Browsing E-theses by Author "Beecham, Sarah"

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  • Deshpande, Sadhana (University of Limerick, 2012)
    Over the last two decades of globalisation, the software industry has witnessed the emergence of Global Software Development (GSD). Various business motives have driven software companies to outsource software development ...
  • Gizaw,Tulu Solomon (University of Limerick, 2017)
    This thesis focuses on Technical Support (TS) as a post sales service provided to users of Information Technology (IT). One of the goals of TS is to maintain a high level of customer satisfaction by providing high quality ...

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