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Improving packaged software through online community knowledge

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Show simple item record Holmstrom Olsson, Helena Henfridsson, Ola 2012-05-18T15:04:19Z 2012-05-18T15:04:19Z 2006
dc.identifier.citation Scandinavian Journal of Information Systems 2006; 18(1): pp. 25-58 en_US
dc.description peer-reviewed en_US
dc.description.abstract Packaged software development (PSD) is largely a knowledgeintense activity. Thus, it depends on the organizational capability of developing and combining market and technical knowledge into timely and competitive software products. Given customers’ situated knowledge of the software, software firms increasingly seek new ways to involve customers in their software development activities. As highlighted in the literature, one path for doing this is to use online communities. However, there exists little empirical research that examines the role that communities can play in the commercial endeavor of PSD. To address this omission, this paper examines the benefits and limits of online community use in PSD as it unfolds at the intersection between commercial software firm practices and voluntary community participation. On the basis of this examination, the paper presents implications for both research and practice. en_US
dc.language.iso eng en_US
dc.publisher IRIS Association en_US
dc.relation.ispartofseries Scandinavian Journal of Information Systems; 2006 18(1),pp. 25-58
dc.rights info:eu-repo/semantics/openAccess en_US
dc.subject packaged software en_US
dc.subject online communities en_US
dc.subject community participation en_US
dc.title Improving packaged software through online community knowledge en_US
dc.type info:eu-repo/semantics/article en_US
dc.type.supercollection all_ul_research en_US
dc.type.supercollection ul_published_reviewed en_US
dc.contributor.sponsor SFI en_US

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