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Developing outsourcing relationships: a Romanian service provider perspective

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dc.contributor.author Avram, Gabriela
dc.date.accessioned 2012-05-14T13:09:10Z
dc.date.available 2012-05-14T13:09:10Z
dc.date.issued 2007
dc.identifier.citation 5th International Symposium on Software Composition (SC 2006) en_US
dc.identifier.uri http://hdl.handle.net/10344/2173
dc.description peer-reviewed en_US
dc.description.abstract Among the other Central and Eastern European countries, Romania is one of the emerging outsourcing destinations. The current paper presents the findings of an exploratory study on the development of outsourcing relationships from the perspective of Romanian vendors. In our perspective, the development of an outsourcing relationship is a learning process occurring in time, going through different phases and influenced by various factors. Based on the existing literature on outsourcing relationships, we introduce a phase model of outsourcing relationships seen from the vendors’ perspective. The study is focused mainly on the cultural compatibility of Romanian vendors with customers coming from Western cultures and it is exploratory and descriptive in its nature. A small-scale survey and a multiple case study involving a number of SMEs and freelancers were used for data collection. The findings include, beside a good cultural compatibility between Romanian vendors and Western customers, insights on the ability of Romanian software developers to work with vague specifications and on their remarkable creativity and capacity to innovate. en_US
dc.language.iso eng en_US
dc.publisher 5th International Symposium on Software Composition (SC 2006) en_US
dc.rights info:eu-repo/semantics/openAccess en_US
dc.subject software development en_US
dc.subject outsourcing relationships en_US
dc.subject relationship factors en_US
dc.title Developing outsourcing relationships: a Romanian service provider perspective en_US
dc.type info:eu-repo/semantics/conferenceObject en_US
dc.type.supercollection all_ul_research en_US
dc.type.supercollection ul_published_reviewed en_US
dc.contributor.sponsor SFI en_US
dc.relation.projectid 03/IN3/1408C en_US


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