University of Limerick Institutional Repository

From peer production to productization:a study of socially enabled business exchanges in open source service networks

DSpace Repository

Show simple item record Feller, Joseph Finnegan, Patrick Fitzgerald, Brian Hayes, Jeremy 2012-03-27T14:43:03Z 2012-03-27T14:43:03Z 2008
dc.description peer-reviewed en_US
dc.description.abstract Peer production phenomena such as open source software (OSS) have been posited as a viable alternative to traditional production models. However, community-based development often falls short of creating software “products” in the sense that consumers understand. Our research identifies an emerging business network archetype in the OSS sector, the open source service network (OSSN), which seeks to address the “productization” challenge. To do so, OSSNs must overcome the problems associated with exchanging resources between firms. We demonstrate that OSSNs overcome exchange problems by primarily relying on social, rather than legal, mechanisms; similar to the OSS communities from which they emerged. This is made possible because OSSNs use IT infrastructures that provide high visibility for primary value-creating activities. The research utilizes a multimethod theory-building approach, deriving a model from extant research, refining the model through qualitative case study analysis, and further refining the model through quantitative analysis of survey data. The paper reveals the manifestation of social mechanisms in OSSNs and how these are used for coordinating and safeguarding exchanges between firms. Specifically, we illustrate the primary importance of a shared macroculture (goals and norms) and collective sanctions for punishing firms who violate these goals/norms. Furthermore, our research highlights the interplay between digital and social networks within OSSNs, demonstrating that the use of social mechanisms is inherently dependent upon the underlying IT infrastructure. en_US
dc.language.iso eng en_US
dc.publisher INFORMS en_US
dc.relation OPAALS
dc.relation.ispartofseries Information Systems Research;19(4): pp. 475-493
dc.subject business networks en_US
dc.subject exchange problems en_US
dc.subject open source service network en_US
dc.subject open source software en_US
dc.subject peer production en_US
dc.title From peer production to productization:a study of socially enabled business exchanges in open source service networks en_US
dc.type Article en_US
dc.type.supercollection all_ul_research en_US
dc.type.supercollection ul_published_reviewed en_US
dc.type.restriction none en
dc.contributor.sponsor IRCHSS
dc.contributor.sponsor SFI
dc.contributor.sponsor EU FP6
dc.contributor.sponsor ERC
dc.relation.projectid Project OPAALS
dc.relation.projectid Project NEXOF
dc.internal.rssid 1404603

Files in this item

This item appears in the following Collection(s)

Show simple item record

Search ULIR


My Account