Experiences in global software development: a framework based analysis of distributed product development projects

Abstract

Many authors have reported on various challenges and benefits encountered by teams engaged in global software development (GSD). Previous research has proposed a framework to structure these challenges and benefits within dimensions of distance and process. In this paper, the framework was used as an analytic device to investigate various projects performed by distributed teams in order to explore further the mechanisms used in industry both to overcome obstacles posed by distance and process challenges and also to exploit potential benefits enabled by global software development.