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The meaning of success for software SMEs: an holistic scorecard based approach

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Show simple item record Clarke, Paul O'Connor, Rory V. 2012-01-05T10:03:13Z 2012-01-05T10:03:13Z 2011
dc.description peer-reviewed en_US
dc.description.abstract Software processes support the work of software development and software process improvement (SPI) is concerned with improving the operation of the software process. One of the primary reasons for conducting SPI is to increase the success of a software development company [1], [2]. While evidence of the benefits of SPI exists, project/senior managers report that their motivation for conducting SPI would be strengthened by the provision of further evidence of the positive impact of SPI on business success [3]. This paper proposes a new approach that utilises the Holistic Scorecard (HSC) [4] to systematically examine business success in software development companies. Furthermore, we relate the experience of applying this new approach to software small to medium sized enterprises (SMEs). This novel approach to examining success in software development companies provides a suitable mechanism for SPI researchers and practitioners seeking to establish evidence of the business benefits of SPI en_US
dc.language.iso eng en_US
dc.publisher Springer en_US
dc.relation.ispartofseries 18th European Software Process Improvement Conference;06/2011
dc.rights The original publication is available at en_US
dc.subject software process improvement en_US
dc.subject business success en_US
dc.subject software SMEs en_US
dc.title The meaning of success for software SMEs: an holistic scorecard based approach en_US
dc.type Conference item en_US
dc.type.supercollection all_ul_research en_US
dc.type.supercollection ul_published_reviewed en_US
dc.type.restriction none en
dc.contributor.sponsor SFI
dc.relation.projectid 03/CE2/I303_1

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