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“It’s Not Us, It’s You!”: extending managerial control through coercion and internalisation in the context of workplace bullying amongst nurses in Ireland

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dc.contributor.author McMahon, Juliet
dc.contributor.author O'Sullivan, Michelle
dc.contributor.author MacCurtain, Sarah
dc.contributor.author Murphy, Caroline
dc.contributor.author Ryan, Lorraine
dc.date.accessioned 2021-06-28T07:22:24Z
dc.date.available 2021-06-28T07:22:24Z
dc.date.issued 2021
dc.identifier.uri http://hdl.handle.net/10344/10285
dc.description peer-reviewed en_US
dc.description.abstract This article investigates why workers submit to managerial bullying and, in doing so, we extend the growing research on managerial control and workplace bullying. We employ a labour process lens to explore the rationality of management both engaging in and perpetuating bullying. Labour process theory posits that employee submission to workplace bullying can be a valuable method of managerial control and this article examines this assertion. Based on the qualitative feedback in a large-scale survey of nurses in Ireland, we find that management reframed bullying complaints as deficiencies in the competency and citizenship of employees. Such reframing took place at various critical junctures such as when employees resisted extremely pressurized environments and when they resisted bullying behaviours. We find that such reframing succeeds in suppressing resistance and elicits compliance in achieving organisational objectives. We demonstrate how a pervasive bullying culture oriented towards expanding management control weakens an ethical climate conducive to collegiality and the exercise of voice, and strengthens a more instrumental climate. Whilst such a climate can have negative outcomes for individuals, it may achieve desired organisational outcomes for management. en_US
dc.language.iso eng en_US
dc.publisher MDPI en_US
dc.relation.ispartofseries Societies;11, 55
dc.subject workplace bullying en_US
dc.subject managerial control en_US
dc.subject culture of bullying en_US
dc.title “It’s Not Us, It’s You!”: extending managerial control through coercion and internalisation in the context of workplace bullying amongst nurses in Ireland en_US
dc.type info:eu-repo/semantics/article en_US
dc.type.supercollection all_ul_research en_US
dc.type.supercollection ul_published_reviewed en_US
dc.identifier.doi 10.3390/soc1102005
dc.contributor.sponsor INMO en_US
dc.rights.accessrights info:eu-repo/semantics/openAccess en_US
dc.internal.rssid 3009055


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