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"No fun, but very effective": consumers' evaluation of design strategies for product care

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dc.contributor.author Ackermann, Laura
dc.contributor.author Mugge, Ruth
dc.contributor.author Schoormans, Jan
dc.date.accessioned 2021-06-14T11:03:53Z
dc.date.available 2021-06-14T11:03:53Z
dc.date.issued 2021
dc.identifier.uri http://hdl.handle.net/10344/10161
dc.description non-peer-reviewed en_US
dc.description.abstract Product care describes consumers' activities to prolong the lifetime of a product, such as repair, maintenance or careful handling. By keeping the product in a functional state, replacement can be postponed. Previous research has identified eight design strategies that can foster product care among consumers. To use these design strategies to their full potential, a deeper understanding of their effectiveness is needed. The current study aimed to evaluate the design strategies with consumers. We conducted interviews with 15 consumers and discussed the effectiveness of our strategies for product care in the consumers’ daily life. Results indicate that the effectiveness of our strategies varies over products and product categories. A combination of strategies seems to be the most promising approach for fostering product care among consumers. Our research contributes to the scientific knowledge by providing deeper insights into the conditions under which design strategies for product care are most effective. en_US
dc.language.iso eng en_US
dc.relation.ispartofseries 4th PLATE Virtual Conference; Limerick, Ireland - 26-28 May 2021
dc.subject product longevity en_US
dc.subject consumer behaviour en_US
dc.subject behavioural change en_US
dc.subject repair en_US
dc.subject maintenance en_US
dc.title "No fun, but very effective": consumers' evaluation of design strategies for product care en_US
dc.type info:eu-repo/semantics/conferenceObject en_US
dc.type.supercollection all_ul_research en_US
dc.identifier.doi 10.31880/10344/10161
dc.rights.accessrights info:eu-repo/semantics/openAccess en_US


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