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Browsing by Subject "T-shaped framework"

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Browsing by Subject "T-shaped framework"

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  • Haque, Rafiqul; Richardson, Ita; Whelan, Eoin; Taher, Yehia; Van den Heuvel, Willem-Jan; Tawbi, Samar (International Journal of Information Studies, 2011)
    Processes are the main constituents of public services and as such demand correct and complete execution. Increasingly however, governments feel the pressuring need to deliver public services more quickly and personalized ...