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Ignoring 'Best Practice': why Irish software SMEs are rejecting CMMI and ISO 9000

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dc.contributor.author O'Connor, Rory V.
dc.contributor.author Coleman, Gerry
dc.date.accessioned 2012-03-16T11:58:11Z
dc.date.available 2012-03-16T11:58:11Z
dc.date.issued 2009
dc.identifier.uri http://hdl.handle.net/10344/2098
dc.description peer-reviewed en_US
dc.description.abstract Software Process Improvement (SPI) "best practice" models such as ISO 9000 and the Capability Maturity Model Integrated (CMMI) have been developed to assist software development organisations by harnessing their experience and providing them with support so that they can produce software products on time, within budget and to a high level of quality. However there is increasing evidence that these models are not being adopted by Small and Medium sized Enterprises (SMEs) and primarily remain the remit of large organisations. This paper presents the results of a Grounded Theory study into why Irish SME software product companies are not using these SPI models. The key inhibiting factor found was the issue of cost. We discuss the findings in relation to cost of process and the factors affecting it, including bureaucracy, documentation, communication, tacit knowledge and organisational creativity and flexibility, and the associated impact on the adoption of SPI best practice models. en_US
dc.language.iso eng en_US
dc.relation.ispartofseries Australasin Journal of Informtion Systems;16(1)
dc.relation.uri http://dl.acs.org.au/index.php/ajis/article/view/557/441
dc.subject software process en_US
dc.subject software process improvement en_US
dc.subject best practice models en_US
dc.subject CMMI en_US
dc.title Ignoring 'Best Practice': why Irish software SMEs are rejecting CMMI and ISO 9000 en_US
dc.type Article en_US
dc.type.supercollection all_ul_research en_US
dc.type.supercollection ul_published_reviewed en_US
dc.type.restriction none en
dc.contributor.sponsor SFI
dc.internal.authorcontactother roconnor@computing.dcu.ie
dc.internal.authorcontactother gerry.coleman@dkit.ie


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