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Software development project success and failure from the supplier's perspective: A systematic literature review

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dc.contributor.author Savolainen, Paula
dc.contributor.author Ahonen, Jarmo J.
dc.contributor.author Richardson, Ita
dc.date.accessioned 2012-01-06T10:07:01Z
dc.date.available 2012-01-06T10:07:01Z
dc.date.issued 2012
dc.identifier.uri http://hdl.handle.net/10344/1774
dc.description peer-reviewed en_US
dc.description.abstract In this paper, we consider software development project success and failure from the supplier's perspective. First we clarified concepts in order to be able to exclude review articles on in-house projects, continuous services, the customer's perspective, and software product development, with the aim of providing valid results for supplier firms. We divided success criteria into project success and project management (PM) success, and, in seven articles, identified three success criteria from the supplier's perspective: customer satisfaction, short-term business benefits, and long-term business benefits. In contrast, no definition of software development project failure was found. Articles were found in seven different journals, showing that knowledge on software development project success from the supplier's perspective is fragmented. This impedes the growth of knowledge on this topic en_US
dc.language.iso eng en_US
dc.publisher Elsevier en_US
dc.relation.ispartofseries International Journal of Project Management;30(4), pp. 458-469
dc.relation.uri http://dx.doi.org/10.1016/j.ijproman.2011.07.002
dc.rights This is the author’s version of a work that was accepted for publication in International Journal of Project Management. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in International Journal of Project Managment 2012,30(4),pp.458-469 http://dx.doi.org/10.1016/j.ijproman.2011.07.002
dc.subject software development project en_US
dc.subject outsourcing en_US
dc.subject project management en_US
dc.subject project failure en_US
dc.title Software development project success and failure from the supplier's perspective: A systematic literature review en_US
dc.type Article en_US
dc.type.supercollection all_ul_research en_US
dc.type.supercollection ul_published_reviewed en_US
dc.type.restriction none en
dc.contributor.sponsor SFI
dc.contributor.sponsor TEKES
dc.relation.projectid 03/CE2/I303_1
dc.relation.projectid 70011/08
dc.internal.rssid 1387856

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