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Modelling business transactions across service supply Chain Networks

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dc.contributor.author Carroll, Noel
dc.contributor.author Haque, Rafiqul
dc.contributor.author Richardson, Ita
dc.contributor.author Whelan, Eoin
dc.date.accessioned 2011-12-14T16:20:23Z
dc.date.available 2011-12-14T16:20:23Z
dc.date.issued 2011
dc.identifier.uri http://hdl.handle.net/10344/1701
dc.description non-peer-reviewed en_US
dc.description.abstract This paper is concerned with understanding the complex nature of service network environments with particular attention on exploring business transactions across supply chains. Although business transactions have been traditionally well documented throughout literature, what becomes apparent is that these approaches fail to capture the dynamic complexity of modern service supply chains. To address the problem, this paper introduces a method to model supply chain behaviour which is of particular interest at the network design time and offers a conceptual view of extracting network analysis and process metrics. We introduce a business transaction language (BTL) to gain insight into the business transactions while we also explore the application of social network analysis (SNA) to model the dynamism of service networks. In doing so, the research sets out to generate greater service network intelligence and extend the service network ontology while visualising the transactional interaction landscape. en_US
dc.language.iso eng en_US
dc.publisher Springer en_US
dc.relation.ispartofseries 20th International Conference on Information Systems (ISD2011);08/2011
dc.subject service network en_US
dc.subject business transactions en_US
dc.subject business transaction language en_US
dc.subject social network analysis en_US
dc.subject supply chain en_US
dc.subject service infrastructure en_US
dc.title Modelling business transactions across service supply Chain Networks en_US
dc.type Conference item en_US
dc.type.supercollection all_ul_research en_US
dc.type.supercollection ul_published_reviewed en_US
dc.type.restriction none en
dc.contributor.sponsor SFI
dc.contributor.sponsor Seventh Framework Programme FP7/2007-2013
dc.relation.projectid 215483 (S-Cube)
dc.relation.projectid 03/CE2/I303_1
dc.internal.authorcontactother noel.carroll@ul.ie
dc.internal.authorcontactother ita.richardson@lero.ie
dc.internal.authorcontactother Rafiqul.Haque@lero.ie

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